Shipping policy
Shipping & Delivery:
We ship all orders within 3-5 business days of placement and customized orders may take up to one week to ship. If an item sells out and becomes back ordered you will be informed of the shipping delay. Please double check your shipping information, as we are NOT responsible for incorrectly input shipping addresses.
Domestic
All domestic orders ship USPS priority mail. Please allow 7-10 business days for Riley Vintage to process and ship orders. Once orders are processed,customers will receive an email from USPS confirming shipping along with a tracking number. Upon shipment, please allow 1-3 business days to receive. If your shipping address contains a unit or an apartment number your order may be shipped with Signature Confirmation.
Please Note: Riley Vintage is not responsible for lost or stolen packages.
International
All international orders ship via USPS for a flat rate of $60. This rate is the Priority option with tracking. The customer will be notified with that tracking number upon shipment.
Please note that delivery is contingent upon the time it takes to pass through customs. Riley Vintage does not have access to information on how long packages take to pass through customs, so please be patient.
Please Note: Riley Vintage is not responsible for lost or stolen packages.
International orders may require additional information and therefore can delay processing. If there are any issues, Riley Vintage will contact customer via email.
Orders are subject to additional taxes, duties, or custom fees which may be levied once shipment reaches destination country. Riley Vintage is not responsible for any charges imposed by destination country. Customer is responsible for paying any charges for customs clearance. For additional information on these charges, please contact your local customs office.
By law, Riley Vintage must declare all items at their full price and cannot alter the amount to decrease customs fees.